Servers OK, DNS Propagation Delay

Good morning, all!

As most of you are now aware, the Wireless Nomad website and WiFi login are currently inaccessible to most people. The telephone system and e-mail system are both functioning without difficulty. DSL Internet is also working without any general problems for everyone, so if you simply plug into your router, you should be able to get online without any difficulty.

The website and WiFi login will be inaccessible for some users for up to 72 hours. Many users (hopefully all) will have access to the website and WiFi login before then.

The reason for this disruption is an error in the DNS switchover to the new server.

While the new server is functioning properly (and is wicked fast compared to the old ones!), the server’s new IP address is not yet properly associated with the www.wirelessnomad.com domain name. This means that while the Wireless Nomad server and website are working properly, many people cannot see them on the Internet because the address of our website has not been properly updated.

There are approximately a dozen “DNS servers” that perform this address and name association for the entire Internet, and different users will use different DNS servers at different times. Each of these DNS servers will update with the proper information on its own schedule. There is nothing we can do to accelerate this process, and it will happen automatically without our assistance.

As soon as each DNS server updates its association list, any user connected to that DNS server will again be able to direct their web browser to www.wirelessnomad.com and receive access to our website and WiFi login.

While the exact source of the error is not certain yet, it appears to be on the part of our previous server hosting provider. With the installation of the new server in a new co-location hosting facility, we will have no further dealings with the provider or facility that is likely the cause of this disruption.

Sorry for any inconvenience resulting from this growing pain. Please remember, your Internet is still working, even though the WiFi and website are inaccessible to some users over the next little while.

Thanks for your patience,
-the Wireless Nomad team